Shipping Policy

At Avugifts.com, we prioritize a smooth and transparent shipping process to ensure your shopping experience is as seamless as possible. Once you place an order, you’ll receive a confirmation email with all the details. As soon as your order ships, we’ll provide you with tracking information so you can follow its journey right to your doorstep. During checkout, you’ll be able to choose your preferred shipping method based on your location and preferences.

Order Processing Time

We work diligently from Monday through Friday to process your orders within 1 to 2 business days. Please keep in mind that orders placed on weekends may experience a slight delay since weekends are non-operational. During peak times, processing may take up to 3 business days. Any orders with incomplete payment or incorrect shipping information may also encounter delays in processing.

Shipping Methods & Warehouse Location

All orders ship from our U.S. warehouse located at: 38780 Elmite St, Harrison Twp, MI 48045, USA.

We offer reliable shipping options, and you can select the most convenient method during checkout.

Estimated Delivery Times

Delivery time is based on both order processing and shipping time. Here’s how it breaks down:

  • Order Processing Time: 1 to 2 business days
  • Shipping Time: 7 to 12 business days

Please note that our order cutoff time is 11:00 PM.

Shipping Fees

We keep our shipping fees simple and straightforward:

  • Continental U.S.: $5.99 for all items (Standard Shipping)
  • Rest of the World: $7.99 for all items (Shipping time varies by location)

Tracking Information

Once your order has shipped, you will receive an email with tracking details. If you don’t receive this email within 5 business days, please reach out to us. Kindly note that some carriers may take 2 to 5 business days to update tracking information in their systems.

Important Notes on Shipping:

  • Accurate Delivery Information: Please make sure your shipping address is correct to avoid delays. In case of errors, contact us within 24 hours at sales.avugifts.com to update the address.
  • Changes to Shipping Address: If you need to make changes to your shipping address, you can do so within 24 hours by emailing us.
  • Shipping Restrictions: Refunds will not be provided if:
    • Delivery fails after multiple attempts.
    • You refuse the package.
    • Issues arise due to incorrect address details.
    • Tracking shows successful delivery, but the package is claimed to be missing.

Taxes & Duties

Please note that import duties, taxes, and any local charges are not included in your purchase. Avugifts is not responsible for reporting or paying any of these fees. Your order will be shipped under DDU (Delivered Duty Unpaid) terms, and any applicable import taxes will be billed by the shipping carrier based on your local customs laws. We encourage you to contact your local customs office for further details on any potential additional charges.

Feel free to reach out to our customer service team with any questions or concerns about shipping!